The service building offers passengers a waiting room with seating, luggage lockers, ATM as well as sanitary facilities including a disabled toilet and a baby changing room. Refreshments can be purchased at the kiosk. There are also four ticket offices from different bus companies inside the building. The service centre is open daily from 5:00 am until 10:00 pm. The plan below shows all of the building’s service facilities. For a more detailed description, please click on the corresponding red circle.

In the outside area of the bus station a 1400 m² glass roof provides protection from the weather and offers a friendly, safe atmosphere. There are a total of 11 bus stops on the grounds. A modern information system shows the current departure times on numerous displays and provides details regarding possible delays. Please note the relevant signage at the bus station, as well as the current traffic information from the individual long-distance coach operators.